Terms and Conditions

Updated 1 Nov 2024

Welcome to Dylan Estate, a real estate platform dedicated to helping you find your ideal property. These Terms and Conditions ("Terms") govern your use of our website (www.dylanestate.com), mobile application, and any services we provide (collectively referred to as the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Services.

By using our Services, you confirm that you are at least eighteen (18) years of age or have the consent of a parent or legal guardian to use our Services. If you do not meet these requirements, you are prohibited from accessing or using our Services.

By using our Services, you agree to use our website in accordance with all applicable laws and regulations. You may not use our website for any unlawful or prohibited purpose.

For the purposes of the Terms of Use, wherever the context so requires "You" or "User" shall mean any person who accesses the Website or mobile applications or has agreed to use the Dylan Estate Service in the manner set out herein. The term "Your" and other grammatical variants shall be construed accordingly. The term "We", "Us", "Our" shall mean the Company.

Updates to Terms

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our Services after such changes will constitute your acceptance of the modified Terms. Please review these Terms periodically to stay informed of any updates.

Use of Services

Dylan Estate provides a platform for users to search for rental and purchase properties. You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Replicate, modify, or distribute any part of our Services.
  • Use any automated means, including bots or scrapers, to access or collect data from our Services.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services.

You may be required to provide accurate personal information and contact details to use our Services. You agree to keep this information current and accurate.

Content and Intellectual Property

All content available through our Services, including text, images, videos, and software, is owned by Dylan Estate or our licensors and is protected by copyright and other intellectual property laws. We and our licensors retain all proprietary rights in the Site and the Content made available on or through the Site, and, except as expressly set forth in these Terms, no rights are granted to any Content. Subject to these Terms, we grant each user of the Site a worldwide, non-exclusive, non-sublicensable and non-transferable license to use our (i.e., to download and display locally) content for personal, non-commercial purposes. All Content is for general informational purposes only. You may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on our Website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. We reserve the right, but do not have any obligation to monitor, remove, modify or remove any Content at any time for any reason or for no reason at all.

Disclaimer of Liability

While we strive to always keep the site's content accurate, the Site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including without limitation to rates, fees, or availability applicable. In no event shall Dylan Estate be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, such errors, inaccuracies, or omissions. Dylan Estate shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions. Dylan Estate shall have the right to make changes, corrections, cancellations, and/or improvements to the information or services based on such information, at any time, including after confirmation of a reservation.

The information provided through our Services is for informational purposes only and is provided on an "as is" and "as available" basis. We make no warranties regarding the accuracy or reliability of the information. Dylan Estate is not responsible for any errors or omissions, or for any damages resulting from your use of or reliance on any content or information available through our Services.

To the fullest extent permitted by law, Dylan Estate, along with our affiliates, subsidiaries, successors, employees, agents, officers, and directors (collectively referred to as the "Dylan Estate Parties"), disclaim all warranties, whether express or implied, regarding the site, content, and services (including third-party services) accessible through our site. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall the Dylan Estate Parties be liable under any legal theory—contract, tort, strict liability, negligence, or otherwise—for (a) any special, indirect, incidental, punitive, or consequential damages of any kind or (b) damages exceeding the amount you paid to Dylan Estate, if any, in connection with the affected service or information.

User Responsibilities/Liabilities

As a user of Dylan Estate Services, you are responsible for:

  • Providing accurate and complete information during the registration process.
  • Complying with all applicable laws and regulations regarding your use of our Services.
  • Not engaging in any conduct that could harm our Services or interfere with other users' access to the Services.

In the event of a successful rental or sale facilitated through our Services, users may be required to pay a fee. The specific fee structure will be provided during the transaction process.

The liability to pay Fee shall arise in situations, including but not limited to, the following:

  • Upon finalization of the rent agreement or sale, based on the consensual between the parties (being the lessor, lessee, licensor, licensee), one or all of whom are Users of Dylan Estate Service;
  • User is found to be bypassing the Dylan Estate Service and opts for a property which was originally introduced to him/her by Dylan Estate Service. The provisions of this sub-clause shall subsist to stay in effect for a time period of sixty (60) days from the day the property was first introduced to the User.
  • For avoidance of ambiguity, it is clarified that in the event after introduction and/or finalization of the property made available by Dylan Estate Service, a User opts to not finalize the property but moves into the same property (which was originally introduced by Dylan Estate Service) within sixty (60) days of the property first being introduced to the User, the User shall be presumed to bypass the Dylan Estate Service;
  • In such other circumstances as may be determined by the Company and communicated to the User in advance.

The User shall, make payments towards Fee, before moving into the property introduced by Dylan Estate Service. In the event the User does not pay the Fee before moving into property, the Company shall be entitled to claim the Fee by raising a demand letter addressed to the User. The User shall be under an obligation to honour the claims raised vide the demand letter and make payments for the Fee to the Company before moving into the property, failing which the User shall be liable to pay the Fee together with a penalty of an interest calculated at the rate of 24% per annum, compounded on a monthly basis.

Notwithstanding anything herein, after having moved into a property which was introduced to the User by Dylan Estate Service, the User shall not be entitled to refuse to pay the Fee by citing any extraneous reasons whatsoever.

Other Liabilities

  • A User/customer is expected to apprise Dylan Estate Service with exact details of his/her/its requirements, cooperate fully and render imperative assistance in enabling Dylan Estate Service propose appropriate potential options to the customers in line with the requirements furnished by him/her/it.
  • In order to enable the Company to gain a complete understanding of the requirements of the User rental properties to the satisfaction of the User/customer, the User/customer is expected to show up for and render cooperation during the field visits as arranged by the Company, as part of the Dylan Estate Services, from time to time.
  • In some cases, after finalization of the property by customer and before finalization of rent agreement, user and the owner of the property with mutual agreement decide upon a token amount to be paid by the customer in lieu of reserving the property and not showing the property to other prospective customers. Dylan Estate may at its sole discretion, facilitate the payment for the transaction of the token amount without being a party to the agreement and does not guarantee/underwrite or confirm in any way the validity of the agreement between the two parties, namely, Customer and the Owner. Dylan Estate takes no liability of the losses, either direct or indirect, arising to any of the two parties as a result of breach of the agreement or any part thereof. Dylan Estate does not take any responsibility for recovering/ refunding of token amount to the Customer, if it has been forwarded to the property owner.
  • If the customer does not like a house and/or decides to move out in less than 6 weeks then Dylan Estate shall service him/her for finding a new house but the customer shall be liable for - the higher of the fees applicable for the vacated house or the substitute house. In such cases the company does not take any responsibility for recovering of deposit if it has been forwarded to the property owner. It shall be governed as per the rental agreement.

Maintenance

The Company may at its sole discretion and without assigning any reason whatsoever at any time deactivate or/and suspend the Services (as the case may be) without notice to carry out system maintenance or/and upgrading or/and testing or/and repairs or/and other related work and/or the User's access to dylanestate.com. Without prejudice to any other provisions of this Agreement, the Company shall not be liable for any loss or/and damage or/and costs or/and expense that the User may suffer or incur, and no fees or/and charges payable by the User to the Company shall be deducted or refunded or rebated, as a result of such deactivation or/and suspension.

Exclusion from services

Dylan Estate does not include the following activities in the ambit of services to be rendered by the Company:

  • Dylan Estate shall not be liable for rendering any sort of assistance, manual or monetary, at the time of moving in or moving out of the property. For the sake of clarity, it is clarified that Dylan Estate shall not be held responsible and shall not be liable to bear any operational expenses pertaining to the maintenance of the property and/or for provision of amenities for the effective utilization of the property;
  • Dylan Estate shall not be liable for any breach of promise of varied nature, as made by the owner of a property at the time of finalization of the deal. For avoidance of any doubt, it is the sole and complete obligation of the User/customer to evaluate such property and satisfy itself of the rental property to be rented by him/her/it. In addition, we strictly advise the User/customer to ascertain and familiarize himself/herself/itself with the facilities provided for, terms and obligations and its owner before finalizing the contractual arrangement.

Disclaimers

  • The User/customer agrees and acknowledges that the property listings and the information provided vide the Dylan Estate is not meant for the exclusive use of any one single User/customer and the same is made available to all the subscribers and/or Users of Dylan Estate on a non-exclusive basis, depending upon their specific requirements.
  • Sometimes, we work with third parties to improve the quality of services, we may provide that third party with additional but limited personally identifiable information for the sole purpose of their carrying out their duties. By using our services, you agree to share your details to other third parties as may be required from time to time.
  • The user/customer agrees that their telephonic communication with the Company might be recorded and used for internal training and quality purposes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Mumbai for the resolution of any disputes arising from or related to these Terms.

Contact Information

For any questions about these Terms or our Services, please contact us at:

Email: dylanestate@gmail.com

Phone: +91 9323187788

Address: Shop Number 1, B-28, Madhukar Shantinagar CHS Ltd, Sector 5, Mira Road East, Thane, Maharashtra 401107

Entire Agreement

These Terms constitute the entire agreement between you and Dylan Estate regarding your use of our Services and supersede any prior agreements.